Get More Positive Reviews: Automated Reputation Management

Attract More Customers and Increase Profits with Review Management

Because it happens.

Despite all your efforts, an honest oversight from your new employee, unfortunately, falls on a customer already having a rough day.

Who LOVE posting things online...for everyone to see.

And you wake up with a 2-star review. With blistering comments.

(If this strikes terror in your heart already and you’re ready to talk about how we can help you reduce the odds of this happening to you, click the button below to schedule your free, no-risk consultation.)

Yes, Let’s Talk About This!

You’d like to think just one bad review isn’t a big deal.

But here are the facts:

According to the Hosting Tribunal, 89% of customers won’t take any action until they read reviews. (1)

And, 52% of people will only do business with companies with a 4-star rating. (2)

And, (get this!) a study by Bright Local found that 40% of customers only trust reviews written in the last two weeks! (3)

(As if you didn’t have enough pressure on you!)

So, while it’s been said that the ultimate measure of a salesperson is if they can “close the deal...”

But that’s a myth.

These days, it’s not the business that seals the deal, it’s past customers.

In the form of reviews.

And, to top it all off, according to a study published in the Journal of Marketing, researchers found that employees' awareness of the likelihood of customer reviews can lead to improved performance.

The study suggests that when employees are aware that they are being evaluated by customers, they are more likely to demonstrate higher levels of service quality and customer satisfaction. This awareness can serve as a motivating factor for employees to deliver better service and ultimately enhance their performance.

So, since reviews have such an impact on business success MUST BE MANAGED like any other asset!

Profitable businesses collect, evaluate, and leverage reviews. Positive ones should be published to increase profits and negative reviews need to be addressed so that improvements can be made.

But how?

Improve your online reviews and ratings...QUICKLY and EFFORTLESSLY!

We make it easy to get REAL reviews that are above a 4-star rating on Google, Facebook, YP, and more with automated tools that save hours every week for our clients in 3-steps.

Automate a system that systematically asks your customers for reviews via email and SMS.

Create a filter that makes it easy for 4 and 5-star reviews to go directly to Google and any 3-star or less reviews pass directly to you.

Launch a campaign to get consistent feedback from past customers

Automate a system that systematically asks your customers for reviews via email and SMS.

Create a filter that makes it easy for 4 and 5-star reviews to go directly to Google and any 3-star or less reviews pass directly to you.

Launch a campaign to get consistent feedback from past customers

Here's How it Works:

We build branded landing pages and create custom email and/or text campaigns for your business. These assets serve as the foundation of your review management system.

The landing page systematically collects reviews. This is critical!

When our landing page detects a 4-Star or better review, it prompts the customer to post their review on the review site best served by your business...with only one click!

Remember that 40% of customers only trust reviews less than two weeks old?

This system encourages customers to post reviews without you having to take the time to ask for them.

The Landing Page Also Captures Negative Reviews

A negative review, however, can still be an asset…as long as you manage it properly. They provide valuable information that you can use to improve an aspect of your business. Kind of like a gas gauge…”Oh...fuel’s getting low, I should fill up before I’m stranded!”

If a customer’s landing page click result is below four stars, though, we want you (preferably not Google) to be notified.

Instead, customers who report negative experiences that would lower your average rating receive a form that allows them to "vent" privately.

This provides you with an opportunity to address the concern. Some of the most loyal customers come from situations where businesses went out of their way to satisfy a customer’s needs.

One important thing to note: it is against FTC regulations for a reputation management system to not allow the posting of a negative review. At Fluid Frame, we prioritize compliance to ensure long-term success for our clients. So, we make it possible for negative reviews to be published. However, we structure the workflow so that it is much more likely that these reviews get passed directly to you instead!

All of this happens without you having to do much of anything. We take care of all the tech and maintenance of the system so you can focus on maintaining high-quality service for your customers.

Ready to Get More Reviews, Automatically?

Our unique review system will increase your profits and give you peace of mind knowing that we are protecting and marketing your business. Let our team do all of the work for you; we'll improve customer reviews fast!

Book your free Reviews Analysis with a reviews growth expert now!!

Book My Analysis Now

Massive Benefits of Better and More Reviews

We’ve already established that reviews are a critical part of customer acquisition and sales.

But even more telling is the effect on the bottom line.

A study by Askilidis and Malthouse (4) found that a collection of high-quality reviews increased sales by as much as 270%!

So take your monthly sales…and almost triple it…

In addition to improved sales, you can also reach more customers because of the “SEO” benefits of online reviews. Google says it this way: (5)(

High-quality, positive reviews from your customers will improve your business’s visibility...encourage customers to leave feedback by creating a link they can click to write reviews.

And:

Google review count and review score factor into local search ranking. More reviews and positive ratings can improve your business's local ranking.

Most importantly, more reviews provide more information about your customers’ needs.

When you can make customers happy, everybody wins!

Want to see how your business will improve?

Schedule A Free Audit And Consultation For Your Online Reviews

Grow Your Business and Revenue

Review management is an art form, but it doesn’t have to be difficult.

Whether you choose us for your reputation management goals or build the system yourself, you need to get this done.

The best businesses in the world are those that take their feedback and use it to improve.

The same is true of you, so if you haven't yet, learn the strengths and weaknesses of your business reviews with this scan, then reach out here if you have any questions!